Documentation

Get familiar with the iRemove products and explore their features:

Dashboard

Dashboard shows admin's account data

Invoices

Find Invoices data and history

History

Find orders made by users here and filter them using Searching filter.

Single Submit

Use this form to submit single IMEI or Serial order.

Bulk Submit

Use this form to submit more than one IMEI or Serial order.

Profiles

Use this option to create profile for orders.

API

Connect you GSM Fusion \ DHRU via API.

Getting Started

Welcome to iRemove Reseller CRM !

Use this documantation to find out how to use iRemove Tools server in the easiest way. You can find tutorial guides to get detailed information about the functionality.

Articles

Dashboard

Dashboard helps to see the general picture of orders placed by your users

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Service schedule

Dashboard helps to see the general picture of orders placed by your users. There is a schedule that shows orders made by users in a real time! You can also filter client's orders by:

  • Services (each or all)
  • Done orders
  • Rejected orders
  • Pending orders
  • New (*Waiting action) orders

Invoices & Payments

Invoice history is needed to track payments and find any invoice you need. Here you can see the table of invoices.

  1. Go to Invoices Invoices & Payments
  2. Click Show Payment(s) to view all tranaction history
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Description

In the table you can see such parts as:

ID - the personal id to the newly created invoice.
User - the email address user used to create an account.
Credits added - the amount of added credits.
Credits paid - the amount of credits which have paid status.
Credits Unpaid - the amount of credits which have unpaid status.
Paid/Unpaid - status of current invoice
Payment(s) ID - this section shows partial or full payments for unpaid invoice. When click on it you will see short history of the partial or full payment. You will see the amount of paid credits, payment method, transaction id, by whom and when added.
Added by - the information who added current invoice.
Added at - the date and time when the invoice has been added.

There are also two options to Refresh table and to use Filters. When you refresh table you will see newly added invoices. If you click on Filters you can use it to find the invoice you need.

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Add Payment

Now we accept Bitcoin payments! The system automatically converts the exchange rate from the USD to BTC. You can use your bank debit, credit cards or Wire Transfer via https:/wise.com. Check this guide on how to use it: https:/reseller.iRemove.info/payment-page

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History

Any order users do is stored in database and can be found in Orders History. Find any order by using IMEI/MEID/Serial number, user email, status and date when created. Use Filters to find any order and Export it to your docs.


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History Talbe Description

In the table you can see such parts as:

ID - the particular number of orders your users place.
IMEI - IMEI of the devices which users submit to check. There can be MEID and Serial number as well.
Service name - the title of the service users used to check IMEI/MEID/Serial.
Users - username of the client who placed order.
Status - the current status of the order.
Results - service result data. If order successful the results info will be available in user account and in Order History. Rejected status means that order failed because of incorrect IMEI/MEID/Serial number, API settings, server or service issue, etc.
Created at - the date and time when order(s) was(were) placed. Actions - there is only one action you can do with order and its to make refund for successfully done orders. Please do it attentively because there is no option to set order back to successful.

Export \ Search

There are few options you can use to search and export orders in the fastest way: Refresh Table,Filter, Export, Search.
Refresh Table - use this option to reload History page and see new orders.

  1. History Refresh Table
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Filter

The fastest way to find orders is using Filters. Enter single IMEI/Serial or the list of IMEIs/Serials and click Apple Filter. Optionally you can select Service name, Status, Profile and the date when order(s) was(were) placed.

  1. History Filter
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Filter Description

In the Filter you can see such parts as:

IMEI/Serial - use this field to enter IMEI or the list of IMEIs to load details.
Service Name - select service from the list and load orders made under current service.
Status - select from Rejected, Pending, Process, Done to load order status you need:
- Pending - orders which are not in process yet and waiting for action.
- Process - orders which are under the process.
- Rejected - failed orders.
- Done - successfully completed orders.
Profile - profile you can create profiles to separate different IMEI lists. Check more info here.
Created AT - select time or date(s) using calendar and load orders of the period you need.
Apply Filter - start orders searching.Clear Filter - clear all selected info and IMEI list.
Export - download all or filtered order history in PDF or Excel formats.
Search - enter IMEI/MEID/Serial to load order details in History.

Single Submit

If you have only one device to check use this form for Single submit. To place an order you need to have an IMEI/MEID or Serial number of the device you are checking. Use given fields to place orders.


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Single Submit Description

In the single form submit you can see such parts as:

IMEI / Serial Number / MEID - Use this field to enter IMEI/MEID or Serial number
Service - use this field to choose the service you need from the list.
Show Sample - after choosing the service the Show Sample option will appear. If you click on it you will see the results sample of the service you chose.
Show Results - this option allows you to see results when ready in the same screen on the right side where you placed an order. Using this feature you dont have to go to the Order History page to see results. This option is optional.
Profile - create new or choose from created before profiles to IMEI order if needed.

Bulk Submit

We created the most stable IMEI checking server to have a possibility to accept big bulk orders and get instant results. To submit more than one IMEI/Serial use Bulk Submit form. This form allows you to submit any amount of IMEIs/Serials by entering the list in the field or import from the txt file.


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Bulk Submit Description

In the single form submit you can see such parts as:

IMEI / Serial Number / MEID - Use this field to enter or import the list of IMEI/MEID or Serials. Please note that if you have a big list like 10k-20k+ pcs and need to get instant results it would be better to divide your big list into parts of 1k-2k and place orders by parts. This will make the system work faster on your orders.
Service - use this field to choose the service you need from the list.
Show Sample - after choosing the service the Show Sample option will appear. If you click on it you will see the results sample of the service you chose.
Show Results - this option allows you to see results when ready in the same screen on the right side where you placed an order. Using this feature you dont have to go to the Order History page to see results. This option is optional.
Profile (not required) - if you have a list of IMEI/Serials from different users and you need to separate results you can create a profile for each user's IMEI list. This will help you to find the results of the client you are interested in. More info here

Profiles

This feature is very important for users who submit big lists of orders. Creating profiles makes it easier to find the list of orders you need. To create a profile go to Single Submit or Bulk Submit and type any name you want your profile has. Also if you have created profiles before you can select from the list of created profiles.


Profiles Description

In the Profiles form you can see such parts as:

Search - type profile name and it will be loaded in the table.
Profile Name - the titles of profiles you created. You can use Edit option to rename Profile
Orders quantity - how many times the current profile was used during submissions.
Created At - the date and time when profile was created
Action - use this option to remove not needed profiles. After profile removing orders which were made under that profile would be still in Orders History but without profile name.

Users API

API connection allows users to submit orders on any other website connected to iRemove.info server and get back automated API replies. API key is generated automatically during registration. But you can also generate an API key for any of your users and send user API requests.

  1. Go to USER ICON Account Settings
  2. Click Generate \ Copy API key
  3. Copy https:/reseller.iremove.tools/api/dhru

Paste API key and URL into DHRU or other GSM CRM API connect menu and click sync button. You are now ready to use the VIA API service!

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